Use cases

Use cases for AI voice agents, by industry

Lending and healthcare are live. Every other card is a configuration of the same engine, set up with your team. These are use cases, not case studies: the exchanges below are samples.

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Seven industries, one engine

Every card has the same shape. The sample exchanges are in Hinglish, the mix most callers use; a Hinglish voice bot has to follow that mix turn by turn, and NudgeVoice does.

Live

Lending

Calls it makes: EMI reminder calls to borrowers 0–30 days past due.
Calls it takes: Borrower callbacks, with an identity check first.
What it captures: Promise-to-pay date, amount and mode; payment claims.
The rule it respects: RBI calling window and contact caps checked before every dial.

Sample exchange · Hinglish

Agent: Rohan ji, aapki ₹5,200 ki EMI 5 October ko due thi. Payment kab tak ho payega?

Borrower: Salary 10 ko aayegi, tab kar dunga.

Agent: Theek hai, 10 October tak ₹5,200, UPI se. Note kar liya.

Loan collection voice AI for NBFCs →

Live

Healthcare

Calls it makes: None. Your desk makes the confirmation calls.
Calls it takes: After-hours and overflow reception calls.
What it captures: Appointment requests, report enquiries, callback numbers.
The rule it respects: Published facts only. An emergency cue gets 'call 112'.

Sample exchange · Hinglish

Caller: Cardiology OPD kal kitne baje hai?

Agent: Sunrise Multispeciality mein kal subah 9 se 1 baje tak. Appointment request le loon?

Caller: Haan, Dr. Mehta ke saath.

Hospital call answering AI →

Configurable for your team

Real estate

Calls it makes: Real estate lead calling within minutes of a portal enquiry; follow-ups on missed site visits.
Calls it takes: Return calls from leads.
What it captures: Budget, location, timeline, and a site-visit slot for the sales team.
The rule it respects: Calls only people who enquired. Opt-out honoured.

Sample exchange · Hinglish

Agent: Namaste, aapne 2BHK ke liye enquiry ki thi. Budget roughly kitna hai?

Lead: 70 se 80 lakh, Whitefield side.

Agent: Saturday subah site visit theek rahega? Sales team confirm karegi.

Set up real estate lead calling AI →

Configurable for your team

Education

Calls it makes: Fee reminders and parent notifications.
Calls it takes: Admission enquiry calls on courses, fees and dates.
What it captures: Course interest, a counselling-call slot, parent contact.
The rule it respects: Answers only from the institution's published course and fee facts.

Sample exchange · Hinglish

Parent: B.Com admission ki last date kya hai?

Agent: Form 30 June tak jama hote hain. Counsellor se call book kar doon?

Parent: Haan, kal shaam.

Set up admission enquiry calls →

Configurable for your team

Political & civic campaigns

Calls it makes: Outreach and event or rally reminders to supporters who opted in; volunteer coordination; short opinion surveys.
Calls it takes: Callbacks from supporters.
What it captures: Attendance intent, volunteer availability, survey answers.
The rule it respects: Opted-in lists only, clear disclosure and opt-out, promotional-class calling rules. No cold robocalls.

Sample exchange · Hinglish

Agent: Namaste, main ek AI assistant hoon, ward volunteer team ki taraf se. Aapne updates ke liye sign up kiya tha.

Agent: Ravivaar ki sabha shaam 5 baje hai. Aa payenge? Updates band karne ke liye 9 dabayein.

Supporter: Haan, aaunga.

Set up an AI calling agent for campaigns →

Configurable for your team

E-commerce

Calls it makes: COD confirmation calls; failed-delivery rescheduling.
Calls it takes: Callbacks about a delivery.
What it captures: Confirm or cancel, a new delivery slot, an address landmark.
The rule it respects: Order-related calls only. No promotional pitch on a service call.

Sample exchange · Hinglish

Agent: Namaste, aapka ₹1,499 ka COD order kal deliver hoga. Confirm karte hain?

Customer: Haan, par shaam ko ghar pe hoon.

Agent: Theek hai, delivery shaam 5 se 8 ke beech note kar li.

Set up COD confirmation calls →

Configurable for your team

Insurance

Calls it makes: Policy renewal reminders; lapsed-policy follow-up.
Calls it takes: Callbacks from policyholders.
What it captures: Renewal intent, preferred payment date, requests for an advisor.
The rule it respects: States the call's purpose. No advice on choosing a policy; that goes to an advisor.

Sample exchange · Hinglish

Agent: Namaste, aapki health policy 12 October ko renew honi hai. Renew karna chahenge?

Policyholder: Haan, par premium ke baare mein baat karni hai.

Agent: Advisor se callback arrange kar deta hoon. Kaunsa time theek rahega?

Set up renewal reminder calls →

Your industry, configured

Tell us the calls your team makes and takes. We come back with the pack: what it says, what it captures and the rules it follows.

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