Skip to content

compliance gate on every dial

A voice agent that collects in Hindi, English and Hinglish — and never dials outside the rules.

NudgeVoice calls your 0–30 DPD accounts, detects the borrower's language turn by turn, and files a structured disposition on every call. Every dial passes a pre-flight compliance check before the phone rings.

languages, detected per turn
3
IST window, enforced in code
08–19
compliance incidents across pilots
0
Sample call transcript: the agent opens in Hindi, the borrower replies in Hinglish, and the call is filed as a promise to pay on 18 October.
live call1:42
agent

नमस्ते, मैं आपके लेंडर की तरफ़ से बोल रहा हूँ। क्या अभी बात करना ठीक रहेगा?

borrower

Haan bataiye, kis baare mein?

agent

आपके ₹5,200 के बकाया भुगतान के बारे में। क्या यह सप्ताह के अंत तक हो सकता है?

borrower

Theek hai, 18 tak kar dunga.

detected: Hindi → Hinglishdisposition: PTP · 18 Oct

built for teams collecting at volume

  • NBFCs
  • Lending fintechs
  • Microfinance
  • Housing finance
  • Consumer lending

how it works

From a spreadsheet to a filed disposition, with a gate in front of every dial.

  1. Import accounts

    Upload a CSV or XLSX. Map your own columns — we validate phones, amounts and dates before anything is written.

  2. Launch a campaign

    Group accounts, set pacing, and go live. Every dial passes the compliance gate first.

  3. Agent calls, in language

    The agent detects Hindi, English or Hinglish per turn and negotiates a promise to pay.

  4. Outcome is filed

    Disposition, promised amount and date, recording and transcript land in Outcomes automatically.

the compliance gate

Not a setting. A gate every dial has to pass.

Calling window, per-borrower contact caps, and a suppression list are checked before the phone rings — not after. Blocked dials are logged as evidence the gate is working, not swept aside. A regulator export pack bundles every call, disclosure, opt-out and erasure into one auditable file.

See the compliance centre
dials blocked pre-flight
37
compliance incidents
0
audited exceptions
2
  • Calling window: 08:00–19:00 IST
  • Per-borrower contact caps
  • Suppression list checked live
  • Every block logged, not dropped

why teams switch

One agent per campaign, not one agent per language.

  • One agent, three languages

    Hindi, English and Hinglish are detected per turn, not chosen up front — the agent follows the borrower.

  • Compliance gate, not a policy doc

    The calling window and contact caps are enforced in code before a dial happens, every time.

  • Structured outcomes

    Every call resolves to a disposition — PTP, callback, dispute, refused — with amount, date and recording attached.

  • Regulator export pack

    One bundle of calls, disclosures, opt-outs and erasures, ready to hand over.

  • Live campaign monitor

    Watch dial progress, connect rate and PTP capture update as a campaign runs.

  • Your own data, your own schema

    Import with your own column names — map once, we validate before writing.

We stopped worrying about whether an agent dialled outside the window. The gate blocks it before it happens, and we can show a regulator the log.
Head of Collections, mid-size NBFC pilot partnerIllustrative — pending partner sign-off.

See it place a real call, in your language, in fifteen minutes.

We'll bring a sample of your own accounts and show the gate, the call, and the filed outcome.

Book a demo